FAQ

How Long Does It Take Our Products To Ship?

Orders have been taking longer than usual to fulfill due to COVID-19. Rest assured, our products will be produced and shipped within 14 business days. We truly appreciate your understanding and patience. 

 

What Is Your Return Policy?

We guarantee our product quality and workmanship 100%. Any defects or errors on our part will be replaced at no charge, but we do not accept returns or exchanges for your selection of incorrect items, sizes, designs, spelling, etc. If you have any questions while placing an order, please contact us so we can make sure you get what you want.

 

How can I track my package?

Once an order has been placed, you will receive an email confirmation. You will receive an additional email once tracking information becomes available. Keep in mind the tracking information may not reflect any action for up to 24 hours after a label has been printed. 

 

Why does my shirt/hoodie smell like vinegar?

Have any additional questions?

Feel free to reach out to info@homebodyfriends.com.